ICT-BASED INFORMATION RETRIEVAL PATTERNS AMONG UNDERGRADUATE STUDENTS IN PUBLIC SECTOR UNIVERSITIES OF PESHAWAR

Abstract

This study investigates ICT-based information retrieval patterns among undergraduate students in public sector universities of Peshawar, focusing on usage frequency, locations of access, purposes, and resource availability. Using a descriptive survey design, data were collected from 290 respondents through a structured questionnaire and analyzed using descriptive statistics. The findings reveal that 62.06% of students engage with ICT tools daily, primarily for exam preparation (46.89%) and online searching (44.13%), with mobile phones (72.41%) serving as the dominant access device. While basic resources like computers and internet connectivity (98.62%) are widely available, advanced tools such as digital cameras (0.68%) and photocopiers (10.34%) remain underutilized. The study highlights a strong reliance on mobile-friendly platforms but identifies gaps in the utilization of institutional ICT resources like libraries (3.44%) and computer labs (2.06%). Recommendations include enhancing digital infrastructure, promoting digital literacy, and aligning institutional ICT policies with students’ preferences. This research underscores the vital role of ICT in academic success and calls for targeted interventions to bridge gaps in access, skills, and infrastructure.