ASSESSMENT OF WORKPLACE INFORMATION LITERACY AND ITS EFFECT ON THE JOB PERFORMANCE OF PARAMEDICAL STAFF IN MTI HOSPITALS OF PESHAWAR

Abstract

This study examines the workplace information literacy levels of paramedical staff in selected Medical Teaching Institute hospitals in Peshawar, Lady Reading Hospital, Khyber Teaching Hospital, and Hayatabad Medical Complex, and their impact on job performance. A quantitative descriptive survey design was employed using a structured questionnaire comprising demographic data, a 28-item WIL scale, and an 18-item JP scale measured on a five-point Likert scale. From a population of 1,719 staff, a sample of 315 respondents was selected through stratified proportionate random sampling, with 186 returned, of which 170 were valid for analysis. Results indicated a moderate level of WIL (M = 3.53, SD = 0.88) and relatively high job performance (M = 3.88, SD = 0.78). Independent t-tests showed no significant gender differences in both WIL and JP. One-way ANOVA revealed significant differences in WIL based on years of experience but no significant differences in JP. Pearson correlation analysis demonstrated a strong, positive relationship between WIL and JP (r = .79, p < .001). The findings highlight the importance of enhancing information literacy skills to improve workplace performance. It is recommended that healthcare institutions implement regular, hands-on training programs focusing on digital and traditional information management skills.